Top 10 Features Funeral Directors Love About TDAW®

 In the highly specialized world of death care, funeral directors need software that does more than just manage data—it must streamline operations, reduce errors, enhance family engagement, and support financial control. That’s exactly why The Director’s Assistant® Web (TDAW®) from Continental Computers has earned praise across the industry. As a tried-and-true funeral home software and funeral home management software solution trusted since 1985, TDAW® continuously evolves based on real user feedback.

Here are the top 10 features funeral directors say they love most about using TDAW®:

1. Web-Accessible Across Devices

Funeral homes are rarely stationary operations. Funeral directors and staff may need to access case files, schedule changes, or documents from the office, from home, or even while traveling. TDAW® is web-based, allowing multiple users to log in from any device—desktop, laptop, tablet, or smartphone—with security controls. 

This accessibility transforms TDAW® from a local application into a truly connected funeral home management software environment.

2. Industry-Best Accounting & Integrations

One of the biggest pain points for funeral homes is managing finances, billing, receivables, and trust funds. TDAW® includes a full-fledged accounting module used well beyond funeral homes—complete with general ledger, accounts receivable, accounts payable, and trust management. It also exports to or integrates with mainstream accounting tools like QuickBooks Desktop & Online, Peachtree, Federated, and others. 

For funeral directors, this means fewer systems to juggle and fewer reconciliation headaches.

3. Centralized Case Summary Dashboard

A unified “case summary” dashboard gives directors and staff a snapshot of each case in one place—status, critical dates, tasks, documents, payments, and notes. No toggling among modules. This consolidated view helps ensure nothing falls through the cracks. 

When you’re managing multiple cases simultaneously, that overview is invaluable.

4. Checklists, Reminders & Sticky Notes

TDAW® helps enforce consistency through built-in checklists and process steps: from initial contact to final disposition. It also includes sticky note features (with text and graphics) that attach to the case summary screen for quick reminders or annotations. 

These tools are especially appreciated in high-pressure moments, ensuring standard operating procedures are followed.

5. Digital & On-Screen Document Signing

Reducing paper and speeding up signatures is a major benefit. TDAW® supports digital document signing / on-screen signing, enabling families or staff members to sign contracts and forms electronically. 

For funeral directors, this reduces delays and administrative burden—especially when distance or timing is an obstacle.

6. Trust Management & Regulatory Compliance

Many funeral homes handle pre-need or trust funds, and managing those accounts with accuracy is crucial. TDAW® includes a Trust Management module that supports tracking, reporting, and compliance needs. 

In addition, TDAW® integrates with state-level electronic death certificate filing systems in jurisdictions that support them—streamlining compliance in those regions. 

7. Inventory Management & Memorial Design Library

From caskets and urns to small keepsakes and flowers, tracking inventory is critical. TDAW® offers inventory management capabilities so funeral directors always know stock levels, reorder triggers, and product usage per case. 

Its Memorial Designer Library further lets directors offer families design options for memorials, tribute products, and personalization from within the system.

8. UDESIGN & Customizable Data Entry Screens

Not all funeral homes operate identically. Recognizing this, TDAW® includes a customization module called UDESIGN, which allows individual users to turn specific data-entry fields on or off. Hidden fields disappear cleanly, letting users tailor their interface. 

This flexibility helps reduce clutter and focus staff on the fields that matter most for their workflow.

9. Family Link & Client-Facing Portals

In modern funeral services, family engagement and transparency are important. TDAW® offers Family Link, a personalized web portal allowing families to view case status, documents, or memorial options. 

This helps turn TDAW® into not just internal funeral home software, but a tool for external communication and service differentiation.

10. TDAtrak – Deceased Tracking & Chain of Custody

Handling remains responsibly is of utmost importance. TDAW® includes TDAtrak, a deceased-tracking system using simple QR code tags to ensure accurate chain of custody and compliance with regulatory requirements. 

Funeral directors value this feature not just for compliance, but for the peace of mind it gives both staff and families.

Conclusion

In an industry where compassion, precision, and professionalism are essential, TDAW® stands out as the trusted choice for funeral directors nationwide. With its user-friendly design, robust functionality, and continuous innovation, this funeral home software empowers directors and staff to focus on what truly matters—serving families with care and dignity. From accounting and scheduling to digital signatures and family communication, TDAW® simplifies every step of the funeral home management process.

As part of Continental Computers’ ongoing commitment to excellence, TDAW® continues to evolve with the needs of modern funeral professionals—proving that the right funeral home management software can make all the difference in providing seamless, compassionate service.