Funeral Home Software Isn’t Just for Directors — It’s for Families Too

In our increasingly digital world, families expect convenience, clarity, and compassion when navigating the funeral planning process. That’s why funeral home software is no longer just a backend tool for directors—it’s a lifeline for families during one of life’s most emotionally complex journeys.


At Continental Computers, our platforms bridge operations with empathy, making planning easier, more transparent, and deeply respectful.


1. Empowering Families with Online Planning


With ArrangeOnline®, families can start planning at a moment of their choosing—whether from home, across time zones, or in the quiet of the night. This web-based directory connects funeral homes with families who prefer the option to:


  • Browse funeral options at their own pace

  • Make thoughtful pre-arrangements

  • Collaborate with family members—without everyone needing to be in the same room 


This flexibility reduces stress and elevates the family’s involvement in the process.


2. A Personal Portal That Respects Emotional Timeframes


Once planning begins, families can log into TDAW®’s Family Link, a tailored, client-specific web portal designed just for them. It offers a clear, secure space to:


  • View and update case details

  • Sign documents digitally via built-in e‑sign

  • Track progress in real time—no extra platforms or confusing transitions required 

Digital signatures and online document tracking make administrative tasks smoother—especially when families are scattered or grieving.


3. Built for Human-Centric Details


Effective funeral home management software honors both logistics and emotion. TDAW® equips funeral homes with tools such as:


  • A Memorial Designer Library for personalized tributes

  • A Record Image Collector for secure document storage

  • Interactive dashboards and checklists to ensure nothing is overlooked 


Behind the scenes, these features help staff stay organized—giving them more space to prioritize family care.


4. More Than Technology—It’s Thoughtful Support


Beyond powerful features, Continental Computers brings values rooted in experience and support:


  • In-house, U.S.-based support: responsive, empathetic, and always available 

  • True integration: ArrangeOnline® and Family Link work seamlessly within TDAW®, ensuring families never feel lost between platforms 


Elevating Funeral Care with Empathy and Efficiency


Funeral planning demands a delicate balance—where operational precision meets compassionate support. At Continental Computers, we’re proud to lead that evolution. 


With The Director’s Assistant® Web (TDAW®)—a robust, full-service funeral home management platform—and ArrangeOnline®—a user-friendly web directory connecting families with funeral homes—our solutions equip funeral directors to deliver services that are not only efficient, but deeply dignified, flexible, and secure.These digital tools empower families when it matters most, offering clarity and comfort during the most sensitive moments.



#FuneralHomeSoftware #FuneralHomeManagementSoftware #FuneralSoftware #DeathCareTech #DigitalFuneralPlanning #TDAW #ArrangeOnline #ContinentalComputers #FuneralHomeManagement #EndOfLifeTech #FamilySupport #GriefTech #FuneralPlanning

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