What to Ask Before You Choose Funeral Home Software That Actually Works

Choosing the right funeral home management software isn’t just a technical decision—it’s a critical step in streamlining your operations, improving accuracy, and enhancing the experience for the families you serve. Whether you’re upgrading your current system or selecting software for the first time, the right solution should be tailored to the unique needs of the funeral industry.


At Continental Computers, we’ve designed TDAW® (The Director’s Assistant Web) with real funeral professionals in mind. But before making any software decision, here are five essential questions every funeral director or administrator should ask:


Is the Software Designed Specifically for Funeral Homes?


Many generic business solutions claim to work for any industry, but funeral service is highly specialized. From tracking obituaries to managing vital statistics and regulatory documents, your software should be built with funeral-specific functionality.


TDAW® is not a generic tool—it’s tailored to meet the exact demands of funeral home operations, with modules that address everything from forms and reporting to case tracking and scheduling.


Is It Cloud-Based and Secure?


Accessibility and data security are no longer optional—they’re essential. Cloud-based funeral software allows staff to work from anywhere, whether they’re meeting a family, on-site at a service, or working remotely.


With TDAW®, your data is stored securely in the cloud, with encrypted access and regular backups, so your business stays protected and compliant with today’s privacy standards.


Can It Be Customized to Fit My Business Workflow?


Every funeral home operates differently. A funeral home management software solution should adapt to your processes—not force you to change them.


TDAW® offers flexible customization, including the ability to tailor forms, reporting structures, and user roles. This ensures your staff can work efficiently while maintaining consistency and compliance.


How Easy Is It to Train Staff and Get Support?


Even the most powerful software is only as good as the support behind it. Look for intuitive systems backed by responsive customer service and training resources.


At Continental Computers, we pride ourselves on providing dedicated support and training for every client. With TDAW®, you’ll have access to onboarding assistance, live support, and a knowledgeable team that understands the funeral profession.


Does It Integrate with Other Tools I Already Use?


Your software should play well with others. Whether it’s accounting software, payment systems, or obituary publishers, integration is key to keeping operations smooth and unified.


TDAW®is built with interoperability in mind. It integrates with popular third-party platforms, eliminating the need for duplicate data entry and ensuring accuracy across the board.


Make the Right Choice with TDAW®


Choosing funeral home software is about more than features—it’s about trust, reliability, and long-term value. TDAW® by Continental Computers delivers a modern, cloud-based platform designed to make your day-to-day operations more efficient, secure, and client-focused. Have questions? Contact our team—we’re here to help.

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